Privacy Policy

Privacy Policy

Introduction

Welcome to https://east-end-collision-center.dentrepair-talk.com (hereafter referred to as “East End Collision Center” or “we”). We are committed to maintaining a transparent and secure online environment for our users, ensuring that your privacy is protected at all times. This Privacy Policy explains how we collect, use, and safeguard the personal data of our website visitors and users, in alignment with various international privacy laws and regulations.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  • Our official website located at https://east-end-collision-center.dentrepair-talk.com
  • All associated mobile applications and software services
  • Any interactive features or tools on our platform
  • User communications through emails, newsletters, phone calls, texts (SMS), or other messaging systems

Please note that this policy does not extend to third-party websites, apps, or services linked from our platform. These external entities have their own privacy policies governing data collection and usage, and we encourage you to review them before engaging with such services.

Processing Activities

This Privacy Policy guides how we interact with users who:

  1. Utilize our applications and services as authorized users.
  2. Access or visit our websites linked to this policy.
  3. Communicate with us through various channels, including email, calls, or text messages.

Personal Data Collection

We collect multiple types of personal data to enhance your experience and improve our services:

  • Account Information: Details required to set up and maintain user accounts, such as names, usernames, and passwords.
  • Payment Information: Credit card details, billing addresses, and payment history for processing transactions.
  • Financial Information: Data related to your financial status, which may be used for subscription plans or personalized offers.
  • Purchase Information: Records of products or services bought from us, including quantities and transaction dates.
  • Mobile Device Identifiers: Unique device identifiers (UDIDs) or similar data from mobile devices accessing our apps.
  • Location Data: Geographic coordinates and location-based services data when you use our location-enabled services.
  • Feedback: Responses to surveys, reviews, and comments provided by users.
  • Social Media Information: User profiles, preferences, and interactions when connecting our services with social media platforms.
  • Product Information: Details about products or services of interest to users, including interactions on product pages.

We collect this data through various means: user input forms, online interactions, browser cookies, and automated tracking technologies. Additionally, we may receive personal data from third parties who assist us in providing our services, always adhering to their respective privacy agreements.

Cookies

East End Collision Center uses cookies to enhance your experience on our website and for analytics purposes:

  • Strictly Necessary Cookies: These are essential for website functionality, ensuring basic interactions and maintaining user sessions.
  • Preference Cookies: Remembering user preferences and settings to provide a personalized experience.
  • Analytics Cookies: Tracking website usage, gathering anonymous data about users’ activities, and helping us understand how our site is used.

Users can manage non-essential cookies through our Cookie Manager, allowing them to control their privacy preferences.

Retention and Deletion

We retain personal data for as long as it is necessary for the purposes described in this policy or as required by law. Once the data is no longer needed for these purposes, we securely delete or anonymize it to prevent unauthorized access or use.

Security Measures

Protecting your data is of utmost importance to us. We implement robust security measures to safeguard personal information, including:

  • Encryption of data during transmission and storage.
  • Engaging trusted third-party processors who adhere to strict security standards.
  • Regularly testing and updating our security protocols to address emerging threats.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years of age. Our services do not knowingly collect personal data from minors, and we encourage parents or guardians to supervise their children’s online activities.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data in certain circumstances.
  • Restriction: Limit our processing of your data under specific conditions.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Assert that you will not be discriminated against for exercising your data privacy rights.

To exercise these rights or have any data-related inquiries, please contact our Data Privacy Team at your earliest convenience.

Changes to Policy

East End Collision Center reserves the right to update this Privacy Policy at any time. Any modifications will be effective upon posting the updated policy on our website. We encourage you to review this page periodically to stay informed about how we protect your personal information.

Contact Information

For privacy-related inquiries, unsubscribe requests, or if you have questions about our data practices, please contact us:

We appreciate your trust in us, and we strive to ensure that your privacy is respected throughout your journey with East End Collision Center.